Our Approach to Complex In-Home Care
We were founded on a non-negotiable principle: complex medical situations require expert clinical direction. This philosophy guides every decision we make.
A Foundation of Clinical Oversight
At Nurses & Co, we bridge the critical gap between hospital-level care and the comfort of home. We understand that for clients with high-acuity needs, true safety and quality come from robust clinical governance. That's why every client's care is directed and supervised by a senior Registered Nurse.
This RN-led model ensures that every care plan is built on a foundation of comprehensive assessment, critical thinking, and a deep understanding of clinical pathways. It allows us to provide a flexible and highly skilled team of Registered and Enrolled Nurses, perfectly matched to the specific needs of our clients—whether they are privately funded, transitioning from hospital, or supported by an NDIS plan.
Our Guiding Principles
Our Mission
To provide the highest standard of nurse-led complex care in the home, empowering our clients to live with safety, dignity, and an enhanced quality of life.
Our Vision
To be Sydney’s most trusted partner for complex and high-acuity in-home nursing, recognised for our clinical excellence, unwavering reliability, and compassionate approach to care.
Our Core Values
Compassion & Dignity
We approach every client with genuine understanding, kindness, and a profound respect for their individual needs and choices.
Clinical Excellence
We are steadfastly committed to the highest standards of evidence-based care, ethical conduct, continuous learning, and professionalism in all our services.
Person-Centred Approach
Our clients are at the heart of everything we do. We honour their choices, promote their independence, and meticulously tailor support to their individual goals.
Integrity & Reliability
We operate with unwavering transparency and honesty, building lasting relationships founded on trust with clients, families, and healthcare partners.
Collaboration & Partnership
We believe in the power of teamwork, working as a trusted partner with clients, specialists, and Support Coordinators to achieve the best possible outcomes.
Safety & Quality
We rigorously adhere to the highest industry and clinical standards, including the NDIS Practice Standards, to ensure client safety and quality of care are paramount.
Our Commitment to Clinical Excellence
Our approach is built on a framework of clinical governance that ensures safety, quality, and peace of mind for everyone we support. This includes:
- RN-Led Clinical Assessments: Every engagement begins with a comprehensive assessment led by a senior Registered Nurse to thoroughly understand clinical requirements and form the bedrock of an effective care plan.
- Collaborative Care Planning: We develop meticulously tailored care plans in true partnership with our clients, their families, and their wider support network (including specialists and hospital teams) to ensure alignment with health goals.
- Skilled & Supervised Clinical Teams: All care is delivered by appropriately qualified Registered and Enrolled Nurses, selected for their specific skills and experience, and operating under the direction of a supervising RN.
- Integrated Communication: We maintain clear, consistent, and respectful communication with all stakeholders, including Support Coordinators and Plan Managers, to ensure seamless care coordination.
- Focus on Independence & Capacity Building: Where appropriate, we actively support clients in developing new skills and managing their own health to enhance long-term independence and well-being.
Partner with Sydney's Complex Care Specialists
If you are a hospital discharge planner, specialist, Support Coordinator, or a family seeking a higher standard of clinical care at home, we invite you to get in touch. Let's discuss how our expert nursing team can best support your needs.
Contact Our Clinical Team Make a Referral